Accounts Payable Specialist

Accounts Payable Specialist

TP is the world's largest customer experience and customer service company, offering outstanding career opportunities. Our team consists of more than 480,000 colleagues across 84 countries, backed by over 40 years of industry experience. TP is listed on the Euronext Paris Stock Exchange, is a signatory of the United Nations Global Compact, and is certified as a Great Place to Work®.

Job Overview

As an Accounts Payable Specialist, you will be responsible for the accurate and timely processing of supplier invoices for TP. The primary focus of this role is to ensure correct invoice registration, maintain vendor accounts, and support efficient Procure-to-Pay processes.

You will work closely with Purchasing, Accounting, and business stakeholders to ensure invoices are processed in accordance with company policies and payment terms. You will monitor invoice approval workflows, resolve discrepancies with vendors and internal departments, and ensure the timely execution of payment runs.

In addition, you will be responsible for posting bank transactions and performing reconciliations of bank and corporate credit card accounts, ensuring that all payments and transactions are accurately reflected in the financial records.

You will maintain strong control over the Accounts Payable administration and contribute to accurate financial reporting by supporting month-end closing activities. You will reconcile supplier balances, bank accounts, and corporate credit cards, identify inconsistencies, and proactively resolve issues.

You will also contribute to the optimization and continuous improvement of Procure-to-Pay processes while supporting compliance with internal controls and financial policies.

Key Responsibilities

Please note that you may be required to perform additional tasks not specifically listed below.

• Process and register incoming supplier invoices accurately and in a timely manner.
• Monitor invoice approval workflows and follow up with relevant stakeholders.
• Maintain vendor master data and ensure the accuracy of supplier records.
• Reconcile supplier statements and resolve discrepancies.
• Prepare and execute payment runs in accordance with agreed payment terms.
• Post and allocate bank transactions within the accounting system.
• Perform bank reconciliations to ensure balances match the general ledger.
• Reconcile corporate credit card statements and ensure appropriate expense allocation.
• Support month-end closing activities related to Accounts Payable and cash accounts.
• Respond to vendor inquiries regarding invoices and payments.
• Monitor outstanding items and ensure the timely clearance of vendor balances.
• Support Procure-to-Pay processes and identify opportunities for improvement.
• Ensure compliance with internal policies, procedures, and financial controls.
• Perform ad hoc administrative and financial tasks related to Accounts Payable.

Key Performance Indicators (KPIs)

• Invoice processing accuracy.
• Timeliness of invoice processing and supplier payments.
• Accuracy and timeliness of bank and credit card reconciliations.
• Number of overdue invoices and payment delays.
• Accuracy of vendor and bank reconciliations.
• Compliance with Procure-to-Pay procedures and internal controls.
• Contribution to finance process improvements.

Decision Authority

Expected Decisions

• Prioritizing invoice processing and payment schedules.
• Resolving invoice discrepancies within established procedures.
• Investigating and resolving differences identified during bank and credit card reconciliations.
• Escalating complex vendor or payment-related issues when necessary.

Expected Recommendations

• Recommendations to improve invoice processing efficiency.
• Suggestions for enhancing Procure-to-Pay workflows.
• Recommendations to improve bank reconciliation and payment processes.
• Input on automation opportunities and process improvements within Accounts Payable.

Minimum Skills and Qualifications

Core Competencies

Attention to Detail

• Ability to process invoices and financial data accurately while minimizing errors.

Integrity and Reliability

• Handles financial information responsibly and adheres to internal controls and company policies.

Organizational Skills

• Able to manage high volumes of invoices, payment deadlines, and multiple priorities effectively.

Communication Skills

• Capable of communicating clearly and professionally with vendors and internal stakeholders regarding invoices, payments, and discrepancies.

Problem-Solving Skills

• Able to investigate and resolve invoice discrepancies, payment issues, and reconciliation differences.

Teamwork

• Works effectively with colleagues across Finance, Procurement, and other departments.

Time Management

• Able to meet payment cycles, month-end deadlines, and maintain workflow efficiency.

Proactive Attitude

• Identifies issues early and contributes ideas for process improvements.

Preferred Qualifications and Skills

• Knowledge of Accounts Payable and Procure-to-Pay processes.
• Basic understanding of bank postings and reconciliations.
• Knowledge of accounting principles and financial controls.
• Experience working with financial systems and ERP platforms.
• Strong attention to detail and accuracy.
• Ability to communicate effectively with internal stakeholders and vendors.
• Ability to analyze and resolve discrepancies in financial transactions.

What We Offer

At TP, we believe in fostering a culture that supports both personal and professional growth. We recognize that every individual brings unique talents and aspirations, which is why we offer diverse career opportunities within our organization.

• Competitive salary package.
• Company-paid health insurance.
• Supportive and collaborative work environment.
• Exposure to international finance operations and best practices.
• Career development opportunities within Finance and Shared Services.