Senior Platform Engineer

TP is the world's largest customer experience and customer service company, offering outstanding career opportunities. Our team consists of more than 480,000 colleagues across 84 countries, backed by over 40 years of industry experience. TP is listed on the Euronext Paris Stock Exchange, is a signatory of the United Nations Global Compact, and is certified as a Great Place to Work®.

Job Overview

As a Senior Platform Engineer, you will play a key role in building, automating, and scaling a secure, resilient, and high-performing cloud platform. Working closely with developers, architects, and both internal and external stakeholders, you will lead DevOps and platform engineering initiatives with a strong focus on automation, cloud infrastructure, security, and platform reliability, primarily within Microsoft Azure.

Key Responsibilities and Accountabilities

• Develop and implement DevOps strategies focused on automation, scalability, and operational reliability.
• Design, optimize, and automate infrastructure and platform services using Infrastructure as Code (IaC).
• Monitor, manage, and optimize cloud infrastructure, primarily within Microsoft Azure.
• Ensure compliance with cloud security standards, governance policies, and industry best practices.
• Design, implement, and maintain monitoring and observability solutions using tools such as Prometheus and Grafana.
• Continuously enhance platform architecture, security, performance, resilience, and availability.
• Design, build, and optimize CI/CD pipelines to enable reliable and automated software deployments.
• Deploy and manage applications using ArgoCD and administer Kubernetes clusters.
• Integrate security best practices throughout the software development lifecycle (DevSecOps).
• Collaborate closely with developers, architects, and cross-functional stakeholders to deliver platform improvements.
• Support incident management and crisis resolution while maintaining a solution-oriented approach during production outages.
• Participate in post-incident reviews, documenting lessons learned and driving continuous improvement initiatives.
• Mentor junior DevOps engineers, conduct code reviews, and promote engineering best practices across the team.

Your Profile

• Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
• Minimum of 5 years of experience in Software Development, Cloud Engineering, DevOps, Technical Support, or IT Operations.
• Strong experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform (GCP), with deep expertise in Microsoft Azure preferred.
• Hands-on experience with containerization and orchestration technologies, including Kubernetes and Docker.
• Strong expertise in CI/CD pipelines and automation tools such as GitHub Actions, GitLab CI, ArgoCD, or similar technologies.
• Proven experience with Infrastructure-as-Code (IaC) and Configuration-as-Code tools, particularly Terraform and Ansible.
• Strong knowledge of Git and modern version control practices.
• Solid understanding of networking concepts, cloud infrastructure, cloud security, and infrastructure security principles.
• Strong troubleshooting, monitoring, and log analysis skills.
• Ability to coordinate incident resolution and make sound decisions in high-pressure situations.
• Excellent communication, collaboration, and stakeholder management skills.
• Very good verbal and written communication skills in English.

What We Offer

At TP, we believe in fostering a culture that supports both personal and professional growth. We recognize that every individual brings unique talents and aspirations, which is why we offer diverse career opportunities within our organization.

• Competitive salary package
• Company-paid health insurance
• Supportive work environment committed to fairness, inclusion, and equal opportunities

How to Apply

If this opportunity sounds like the right fit for you, we would love to hear from you.

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